Infrastructure that engineers can build on

Through Technomancy IT, I take client work from an incomplete need through implementation, deployment and the support it needs afterward. I build and operate tenant-aware services, authenticated integrations and access controls, alongside the practical work of keeping infrastructure and client systems running. Clients call me directly when they need IT help.

The platform connects application delivery with its operating environment. Documented tooling uses versioned container images, SQL migrations, container health and public HTTP checks, with separate restore verification in a disposable PostgreSQL instance. These are implemented workflow capabilities, not a promise of zero downtime or a claim that every release ran every possible check.

I worked at FRII for years before the company purchase, and was a lead engineer during that transition. After the senior engineer above me was let go, I was entrusted with sole systems-engineering responsibility for about a year. The NOC continued first-line coverage and escalated unresolved issues to me; I was on call throughout that later period.

I migrated workloads from Hyper-V and VMware ESXi into Docker and Kubernetes, upgraded servers and firewalls, and used Terraform and Ansible for repeatable infrastructure work. I ran the SOC 1 and SOC 2 audits, bringing technical controls, operating procedures and auditor-readable evidence together. The work also included monitoring, infrastructure readiness and recovery verification.

At Office Evolution, I built internal tools that connected CRM, network provisioning, employee onboarding and service operations across locations. SQL and MongoDB supported the applications behind those workflows.

Much of the work was making handoffs between departments explicit in a shared system, so operational work could move through connected applications instead of separate departmental processes. I worked with the CEO and CIO alongside the systems and software engineering work.

Managed-service work meant moving between different businesses and technical environments while staying close to the people affected by a problem. I built diagnostic and support tooling around recurring issues, provided on-call coverage and sold antivirus services alongside the network and endpoint work.

I worked directly with business owners and end users, connecting the technical investigation with a clear explanation of what needed attention.

Shared infrastructure meant a change or incident could cross application teams, infrastructure teams, vendors and business stakeholders. I coordinated that work while operating hosted desktop platforms and virtualization test labs.

I automated audit, backup and compliance workflows, combining hands-on systems work with the repeatable processes needed to support a shared environment.